Refund policy

At Refyne, each piece is designed to move with you and made in limited quantities. We encourage thoughtful purchasing, but we understand that sometimes things don’t work out.

Returns & Refunds

Returns are only accepted if the item received is damaged, faulty, or incorrect.

For hygiene and quality-control reasons, we do not accept returns for change of mind, wrong size selection, or personal preference once the item has been delivered and tried on.

If you believe you received a faulty or incorrect item, please contact us within 48 hours of receiving your order with your order details and clear photos of the issue.

After reviewing the case, we will confirm whether the item is eligible for return, replacement, or refund.

Refunds, when approved, will be processed through the original payment method or another approved method depending on the case. Delivery fees are non-refundable unless the issue was caused by Refyne.